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Shadow Insurance Services Ltd (FRN 604927) is an Appointed Representative of John Henshall Ltd, t/a John Henshalls Insurance Brokers who are Authorised & Regulated by the Financial Conduct Authority (FRN 307059).  Shadow Insurance Registered Business address : Office 1, 327 Pye Green Road, Cannock, Staffs, WS11 5RN.

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Privacy Policy

Privacy Statement


We are a data controller.


We act as your agent and will collect data, including personal information and risk details, solely to enable us to obtain and provide insurance quotations, arrange and administer your insurance. Data collected by us is contractual, and for our legitimate business interests as an insurance broker and we will be unable to offer any quotation or insurance if you refuse to provide certain personal data, including health, financial and criminal records data which is collected under the lawful basis of public interest, where these would affect the provision of cover and/or performance of insurance contracts. Your information will be held securely by us and shared with insurers, which could include reputable providers in other countries, to enable them to provide accurate terms and they will also obtain data about you and your insurance history from various insurance anti-fraud databases, such as the Claims and Underwriting Exchange (CUE) as well as publicly available websites and credit referencing agencies.


We will also use your contact information to provide you with newsletters and updates on our service and other products available, but we will not give anyone else any personal information except on your instructions or authority, or where we are required to do so by law, or our regulatory requirements. Information about you and your insurances will be held while you are a client and for a minimum of three years, and in certain circumstances up to six years, after expiry of your policies. Under the Data Protection Act data subjects have the right to see, and correct, personal information about them that we hold. Please write to us at our usual office address if you wish to exercise your rights or have a complaint about our use of your data.